Global Data Center Operations Technician

Your tasks

At i3D.net, we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, Discord, and Ubisoft, we are shaping the future of gaming and network technology.

Why your role matters

As a Data Center Operations Technician in the Hardware and Bare Metal team at i3D.net, you’ll be the hands-on expert ensuring the smooth operation of our global datacenter hardware. From installing and troubleshooting to maintaining and upgrading (move-add-change-delete), your work directly impacts the performance and reliability of the infrastructure powering some of the world’s largest (gaming) companies. 

Key Responsibilities

• Hardware Setup & Maintenance:
  • Install, configure, and troubleshoot datacenter hardware, including servers and network gear.
  • Handle tasks like swapping servers, managing cables, and keeping racks organized.
  • Set up RAID configurations, work with BMC ports, and image servers.
• Collaboration & Coordination:
  • Work with internal teams and vendors to handle deployments, maintenance, and new site setups.
  • Keep documentation and the knowledge base up to date with everything you learn.
• Optimizing & Innovating:
  • Improve rack designs, cooling systems, and power management.
  • Suggest smarter ways to work, making operations faster and more efficient.

Tech stack

At i3D.net, you’ll work with: 

• Servers: From Dell R2XX to R7XX, Supermicro to HPE
• Baremetal Hardware: CPU architectures including AMD EPYC Genoa, Intel & more
• Networking: Mostly Juniper hardware, among other established manufacturers

What success looks like in the first year

• You’ve got this: You can handle installs, fixes, and maintenance on your own without blinking.
• Part of the crew: You take ownership, pitch in, and your input actually helps us get better as a team.
• You get the bigger picture: You understand how the datacenter ticks and can explain it clearly to teammates and customers.

Your profile

• Problem-solver: You’ve got 4+ years of experience troubleshooting hardware issues in datacenters and know how to get things working again.
• Technically hands-on: Familiar with RAID setups, BMC ports, server imaging, and swapping or configuring hardware components.
• Network-aware: You understand how to troubleshoot networks, handle cable management, and configure SFPs without a fuss.
• Physically present: You’re comfortable lifting servers and live within 50 km of our Rotterdam datacenter (VanNelle fabriek) for on-site shifts and on-call support.
• Language skills: You’re fluent in English; Dutch is a plus.
• On-call ready: You’re okay with being on-call every 4–6 weeks (extra pay included)
• Willing to travel: Open to occasional international trips to support hardware rollouts across our global datacenter locations.
• You know the landscape: From server vendors to CPU generations and PDUs, you’ve seen the strengths and weaknesses of what’s out there.
• Remote vs Onsite: This is a hybrid role with regular onsite work at our Rotterdam datacenter (Van Nelle Fabriek). You're either already based in the Netherlands or open to relocating — we’ll support your move, as long as you have a valid EU work permit.

Why join us?

• Global Exposure: We operate our own international backbone network, with a presence in over 60 locations worldwide.
• State-of-the-Art Technology: Work with cutting-edge service providers and data center equipment.
• Competitive Perks: Enjoy great pay, an annual bonus, 25 vacation days (excluding national holidays), a travel allowance, and a premium-free pension.
• Skill Development: Level up with career guidance and education reimbursement.
• Gaming Perks: Get lifetime access to Ubisoft’s game library and two free games every year.
• Stay Active: Use our in-house gym in Rotterdam or unwind in the game and music rooms