Global Data Center Operations Technician

Rotterdam HQ
DC Ops
Full-time
Experienced

Your tasks

At i3D.net, we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, Discord, and Ubisoft, we are shaping the future of gaming and network technology.

Why your role matters

As a Data Center Operations Technician in the Hardware and Bare Metal team at i3D.net, you’ll be the hands-on expert ensuring the smooth operation of our global datacenter hardware. From installing and troubleshooting to maintaining and upgrading (move-add-change-delete), your work directly impacts the performance and reliability of the infrastructure powering some of the world’s largest (gaming) companies. 

Key Responsibilities

  • Hardware Setup & Maintenance:
    • Install, configure, and troubleshoot datacenter hardware, including servers and network gear.
    • Handle tasks like swapping servers, managing cables, and keeping racks organized.
    • Set up RAID configurations, work with BMC ports, and image servers.
  • Collaboration & Coordination:
    • Work with internal teams and vendors to handle deployments, maintenance, and new site setups.
    • Keep documentation and the knowledge base up to date with everything you learn.
  • Optimizing & Innovating:
    • Improve rack designs, cooling systems, and power management.
    • Suggest smarter ways to work, making operations faster and more efficient.

Tech stack

At i3D.net, you’ll work with: 
  • ServersFrom Dell R2XX to R7XX, Supermicro to HPE
  • Baremetal HardwareCPU architectures including AMD EPYC Genoa, Intel & more
  • NetworkingMostly Juniper hardware, among other established manufacturers

What success looks like in the first year

  • You’ve got this: You can handle installs, fixes, and maintenance on your own without blinking.
  • Part of the crew: You take ownership, pitch in, and your input actually helps us get better as a team.
  • You get the bigger picture: You understand how the datacenter ticks and can explain it clearly to teammates and customers.

Your profile

  • Problem-solverYou’ve got 4+ years of experience troubleshooting hardware issues in datacenters and know how to get things working again.
  • Technically hands-on: Familiar with RAID setups, BMC ports, server imaging, and swapping or configuring hardware components.
  • Network-aware: You understand how to troubleshoot networks, handle cable management, and configure SFPs without a fuss.
  • Physically presentYou’re comfortable lifting servers and live within 50 km of our Rotterdam datacenter (VanNelle fabriek) for on-site shifts and on-call support.
  • Language skillsYou’re fluent in English; Dutch is a plus.
  • On-call readyYou’re okay with being on-call every 4–6 weeks (extra pay included)
  • Willing to travel: Open to occasional international trips to support hardware rollouts across our global datacenter locations.
  • You know the landscape: From server vendors to CPU generations and PDUs, you’ve seen the strengths and weaknesses of what’s out there.
  • Remote vs Onsite: This is a hybrid role with regular onsite work at our Rotterdam datacenter (Van Nelle Fabriek). You're either already based in the Netherlands or open to relocating — we’ll support your move, as long as you have a valid EU work permit.

Why join us?

  • Global Exposure: We operate our own international backbone network, with a presence in over 60 locations worldwide.
  • State-of-the-Art Technology: Work with cutting-edge service providers and data center equipment.
  • Competitive PerksEnjoy great pay, an annual bonus, 25 vacation days (excluding national holidays), a travel allowance, and a premium-free pension.
  • Skill Development: Level up with career guidance and education reimbursement.
  • Gaming Perks: Get lifetime access to Ubisoft’s game library and two free games every year.
  • Stay ActiveUse our in-house gym in Rotterdam or unwind in the game and music rooms

Work From Home Budget

Remote is the new office. Optimize your home office space to suit your comfort and needs.

High-End Laptop

You will have the latest Dell Precision or a MacBook Pro at your disposal, ensuring you're fully equipped to rock 'n roll from day one.

Annual Bonus

Get your hard work rewarded with our performance-based bonus of up to 12% of your yearly salary.

Travel the Globe

With offices, data center PoPs, and customers scattered across the globe, you'll be sure to see a city or two.

Vitality @ Work

Keep your mind and body in top shape with our company-funded programs. Quit smoking, get a health check, personal training, or mental coaching.

Workout in our Gym

A fully equipped gym in our Rotterdam office equals deadlifts, squats, and the treadmill for breakfast, lunch, or dinner.

Personal Development

The sky is the limit. We offer you all the room to grow. With our unlimited educational fund, we've got you covered for everything from books or part-time courses to a whole Master’s degree.

Get Free Games

Access to the entire Ubisoft backlog for life comes with the job! You'll never be bored again.

Fantastic Bar

Views, 50 specialty beers, french fries, Friday afternoon drinks, and an all-you-can-eat candy buffet.

What we do

Low latency is our mission! In 2002 we set out to improve online experiences for gamers. Today, we translate our hosting innovations to various industries, but gaming is still in our DNA. And as of 2019, we are part of the Ubisoft family! We build out our network presence in data centers across the globe – from Madrid to Mumbai, Amsterdam to Seattle, and everything in between – bringing content closer to the users. 

Our team works hard on everything related to running our privately owned premium network, from opening new points-of-presence, setting up peering relationships, developing integral products like anti-DDoS protection, and serving our customers with expert help and advice. Finally, we play even harder, in our office gym and bar, and with our lifetime access to Ubisoft games. 

What does i3D.net offer you? 

  • A challenging and dynamic job in an international company
  • A competitive salary (depending on education, knowledge, and experience)
  • 25 vacation days (excluding national holidays)
  • Travel allowance & work-from-home budget
  • Collective pension scheme
  • All the hardware and software you need to perform, including a laptop
  • Career guidance including remuneration of relevant education, courses, and training
  • A modern office in a prime location with open workplaces
  • Free access to Ubisoft games through Ubisoft Connect
  • Free use of the in-house gym

i3D.net is an equal opportunity employer. At i3D.net, we believe in a fair and equal workplace for all and foster an environment that is inclusive as well as diverse. We do not discriminate based on color, race, religion, sexual orientation, gender (identity), age, mental or physical abilities, or other characteristics. We believe that employees thrive when they can be comfortable and be themselves! We encourage candidates to apply knowing that they will be considered solely on their merits and qualifications.

What you can expect

Did you find your next career step?

That’s great! Apply for the position with your cover letter and CV and we’ll get in touch with you as soon as we can.
If you have any questions, feel free to contact our HR department at +31 10 8900070 or via hr@i3d.net.

You may consult our privacy statement for more information on the processing of your personal data.

Address

Rivium 1e straat 1
2909 LE
Capelle aan den IJssel
The Netherlands

Inquiries

+31 (0)10 890 00 70
hr@i3d.net

We do the recruiting for this vacancy ourselves. Please do not contact us for sales purposes.