API v3 Error Codes
Error group codes
These error group codes define error categories. Within each category there will be codes for specific errors. These are documented further down this page.
| Range Error code | Error Group |
|---|---|
| 10000 | GENERIC_ERROR |
| 11000 | FORM_ERROR |
| 12000 | CALC_QUOTE_ERROR |
| 13000 | CALC_ERROR |
| 15000 | TICKET_ERROR |
| 17000 | GAME_INSTANCE |
| 18000 | CREATE_GAME_INSTALL_ERROR |
| 21000 | ODP_AGENT_ERROR |
| 22000 | LABELS_ERROR |
| 23000 | TASK_ERROR |
| 24000 | CLOUD_ERROR |
| 25000 | DEPLOYMENT_ENVIRONMENT_ERROR |
| 26000 | FLEET_ERROR |
| 27000 | ASSIGNABLE_FILE_ERROR |
| 28000 | APPLICATION_ERROR |
| 29000 | APPLICATION_PROPERTY_ERROR |
| 30000 | APPLICATION_BUILD_ERROR |
| 31000 | APPLICATION_INSTALL_ERROR |
| 32000 | DEPLOYMENT_PROFILE_ERROR |
| 33000 | DEPLOYMENT_TEMPLATE_ERROR |
| 34000 | APPLICATION_INSTANCE_ERROR |
| 35000 | APPLICATION_DEPLOYMENT_ERROR |
| 36000 | OPERATING_SYSTEM_ERROR |
| 37000 | APPLICATION_BUILD_CONFIGURATION_ERROR |
| 38000 | APPLICATION_BUILD_PROPERTY_ERROR |
| 39000 | HOST_ERROR |
| 40000 | API_LOG_ERROR |
Table 1: Error group codes
Generic
| Error Code | Message |
|---|---|
| 10001 | Entity not found |
| 10002 | No (valid) entity ID provided |
| 10003 | No access to entity |
| 10004 | Unauthenticated / invalid credentials for API request |
| 10005 | You are already logged in |
| 10006 | Unknown API version |
| 10007 | Internal server error |
| 10008 | An invalid parameter was provided |
| 10009 | Entity cannot be deleted due to conflict |
| 10010 | The supplied JSON request body does not have a valid structure |
| 10011 | No request body supplied |
| 10012 | API route not found |
| 10013 | RANGED-DATA header not found |
| 10014 | RANGED-DATA results cannot be larger than than %d |
| 10015 | RANGED-DATA sum of start and results must be less than or equal to %d |
| 10016 | Invalid filter column |
| 10017 | %s is not a valid column to filter on |
| 10018 | Invalid sort column |
| 10019 | %s is not a valid column to sort on |
| 10020 | Invalid sort order |
| 10021 | %s is not the valid sort order, only ASC and DESC are allowed |
| 10022 | The page has expired, please try again |
| 10023 | The %s is invalid |
| 10024 | Invalid label key |
| 10025 | Only hyphens (-), underscores (_), lowercase characters and numbers are allowed. Keys must start with a lowercase character |
| 10026 | No application instance found for %s (%s) |
| 10027 | Service not available |
| 10028 | List of following fields are not available in model |
| 10029 | Not a valid field |
| 10030 | Invalid filter value |
| 10031 | %s value of \'%s\' is not a valid ID |
Table 2: Generic error codes
Account
| Error Code | Message |
|---|---|
| 45001 | Invalid account ID |
| 45002 | Account already exists |
| 45003 | Too many accounts |
| 45004 | The confirmation expired, request a new confirmation and try again |
| 45005 | The confirmation is no longer valid |
| 45006 | The email address is already in use |
| 45007 | Cannot update the email address, it's already stored in your account |
| 10008 | An invalid parameter was provided |
| 10009 | Entity cannot be deleted due to conflict |
| 10010 | The supplied JSON request body does not have a valid structure |
| 10011 | No request body supplied |
| 10012 | API route not found |
| 10013 | RANGED-DATA header not found |
| 10014 | RANGED-DATA results cannot be larger than than %d |
| 10015 | RANGED-DATA sum of start and results must be less than or equal to %d |
| 10016 | Invalid filter column |
| 10017 | %s is not a valid column to filter on |
| 10018 | Invalid sort column |
| 10019 | %s is not a valid column to sort on |
| 10020 | Invalid sort order |
| 10021 | %s is not the valid sort order, only ASC and DESC are allowed |
| 10022 | The page has expired, please try again |
| 10023 | The %s is invalid |
| 10024 | Invalid label key |
| 10025 | Only hyphens (-), underscores (_), lowercase characters and numbers are allowed. Keys must start with a lowercase character |
| 10026 | No application instance found for %s (%s) |
| 10027 | Service not available |
| 10028 | List of following fields are not available in model |
| 10029 | Not a valid field |
| 10030 | Invalid filter value |
| 10031 | %s value of \'%s\' is not a valid ID |
Table 3: Account group codes
AgentSoftwareRelease
| Error Code | Message |
|---|---|
| 990001 | Invalid agentSoftwareReleaseId, find the possible ids in: GET /automation/agent/software/release |
| 990002 | The version number you try to insert is already in use (%s) |
| 990003 | You have given an invalid version. |
| 990004 | The given runtime identifier (%s) is not supported in the system |
| 45006 | The email address is already in use |
| 45007 | Cannot update the email address, it's already stored in your account |
| 10008 | An invalid parameter was provided |
| 10009 | Entity cannot be deleted due to conflict |
| 10010 | The supplied JSON request body does not have a valid structure |
| 10011 | No request body supplied |
| 10012 | API route not found |
| 10013 | RANGED-DATA header not found |
| 10014 | RANGED-DATA results cannot be larger than than %d |
| 10015 | RANGED-DATA sum of start and results must be less than or equal to %d |
| 10016 | Invalid filter column |
| 10017 | %s is not a valid column to filter on |
| 10018 | Invalid sort column |
| 10019 | %s is not a valid column to sort on |
| 10020 | Invalid sort order |
| 10021 | %s is not the valid sort order, only ASC and DESC are allowed |
| 10022 | The page has expired, please try again |
| 10023 | The %s is invalid |
| 10024 | Invalid label key |
| 10025 | Only hyphens (-), underscores (_), lowercase characters and numbers are allowed. Keys must start with a lowercase character |
| 10026 | No application instance found for %s (%s) |
| 10027 | Service not available |
| 10028 | List of following fields are not available in model |
| 10029 | Not a valid field |
| 10030 | Invalid filter value |
| 10031 | %s value of \'%s\' is not a valid ID |
Table 4: AgentSoftwareRelease error codes
AgentSoftwareVersion
| Error Code | Message |
|---|---|
| 48001 | Invalid softwareId, find the possible ids in: GET /admin/odp/agent/software/version |
| 48002 | Invalid software version, find the possible versions in: GET /admin/odp/agent/software/version |
Table 5: SoftwareVersion error codes
ApiKey
| Error Code | Message |
|---|---|
| 52001 | Invalid apiKeyId, find the possible ids in: GET /account/apiKey |
| 48002 | Invalid software version, find the possible versions in: GET /admin/odp/agent/software/version |
Table 6: ApiKey error codes
ApiKeyWhitelist
| Error Code | Message |
|---|---|
| 56001 | Invalid apiKeyWhitelistId, find the possible ids in: GET /account/apiKey/{apiKeyId}/whitelist |
| 56002 | The IP range already exists for this API key, find the already existing IP ranges in: GET /account/apiKey/{apiKeyId}/whitelist |
Table 7: ApiKeyWhitelist error codes
ApiLog
| Error Code | Message |
|---|---|
| 40000 | the possible values are: GET |
| 56002 | The IP range already exists for this API key |
Table 8: ApiLog error codes
Application
| Error Code | Message |
|---|---|
| 28001 | The application type can not be changed because the given application is already in use in a game deployment template |
| 28002 | The application type can not be changed because the given application is already in use in a utility deployment template |
| 28003 | Invalid applicationId, find the possible ids in: GET /application |
| 28004 | The application name must be unique, but this name is already in use by application with ID %s |
| 28005 | Invalid application type, the possible values are: %s |
| 28006 | Invalid managementProtocol, the possible values are: 0: None, 1: A2S, 2: ARCUS |
| 28007 | The application used by the application build is no longer valid, please modify it. Find the possible applicationIds in: GET /application and update the application build in: PUT /applicationBuild/{%d} |
| 28008 | The application used by the application install is no longer valid, please modify it. Find the possible applicationIds in: GET /application and update the application install in: PUT /applicationInstall/{%d} |
| 28009 | At least one application build exist for this application, therefore the application cannot be deleted |
| 28010 | The application must be of type Game, find the possible ids in: GET /application |
| 28011 | You can only set a management protocol on application type game |
| 28012 | The applicationId %s you set doesn't match the id (%s) already saved |
| 28013 | The chosen stop method ID %s doesn't belong to the operating system ID %s |
Table 8: Application error codes
ApplicationBuild
| Error Code | Message |
|---|---|
| 30001 | The application used in the body is of type Game. It needs at least one property of type public network port. You can create this property in: POST /application/{applicationId}/property |
| 30002 | The application used in the body has a management protocol bigger than 0, a property called "managementPort" of type network port is needed, you can create this property in POST /application/{applicationId}/property |
| 30003 | Invalid applicationBuildId, find the possible ids in: GET /applicationBuild |
| 30004 | The application build name already exists, the name must be unique |
| 30005 | The application build use in the deploy is no longer valid, please create a new application instance, find the possible applicationBuildIds in: GET /applicationBuild |
| 30006 | The application build must belong to a deployment template of the fleet |
| 30007 | The application build is currently in use by some application instances, please delete them before trying to delete the application build |
| 30008 | Invalid applicationBuildId (%s), find the possible ids in: GET /applicationBuild |
| 30009 | You can only assign one application build |
| 30010 | oldApplicationBuildId and newApplicationBuildId is same |
| 30011 | The old application build and the new application build have different operating systems |
| 30012 | The application build file gave an error on checking the file on the server. The HTTP response code from server: %s. The URL used for the request was %s. Please correct the error or contact our help desk to help you solve this problem |
| 30013 | The provided build provisioning registration id %s is not valid |
| 30014 | In an update you cannot change the file, please create a new build and use the patch job to change the build |
| 30015 | You cannot change an application build from build provisioning type %s to %s, please create a new application build |
| 30016 | You must supply the applicationBuildFile |
| 30017 | The application build is currently in use by %s deployment template(s) %s, and in fleet(s) %s |
Table 9: ApplicationBuild error codes
ApplicationBuildConfiguration
| Error Code | Message |
|---|---|
| 37000 | Invalid applicationBuildConfigurationId, find the possible ids in: GET /applicationBuild/%d/configuration |
Table 10: ApplicationBuildConfiguration error codes
ApplicationBuildProperty
| Error Code | Message |
|---|---|
| 38000 | Invalid propertyId, find the possible ids in: GET /applicationBuild/%d/property |
| 38001 | Invalid network port, the network port is already used by application build property \'%s\' (%s) |
Table 11: ApplicationBuildConfiguration error codes
ApplicationDeployment
| Error Code | Message |
|---|---|
| 35000 | Invalid bmInstanceTypeId, find the possible ids in: GET /host/instanceType |
| 35001 | Invalid vmInstanceTypeId, find the possible ids in: GET /cloud/instanceType |
| 35002 | The amount of application instances on this bare metal instance type cannot be bigger than %d (this is equal to numCpu * numCoresPerCpu * ' . RelationApplicationInstanceEntity::UPPER_LIMIT . ') |
| 35003 | The amount of application instances on this cloud instance type cannot be bigger than %d (this is equal to numCpu * ' . RelationApplicationInstanceEntity::UPPER_LIMIT . ') |
Table 12: ApplicationDeployment error codes
ApplicationInstall
| Error Code | Message |
|---|---|
| 31001 | No application found, find the possible ids in: GET /application |
| 31002 | Application install already exists for that application |
| 31003 | Invalid installId, find the possible ids in: GET /applicationInstall |
| 31004 | This application install is being use in at least one application build, thus it can not be deleted |
| 31005 | The application install name already exists, the name must be unique |
| 31006 | Invalid osGroupId, the possible values are: 1: windows, 2: linux |
| 31007 | Invalid active value, the possible values are: 0: not active, 1: active |
| 31008 | Cannot create application build an application install with Id %s is still in the process of being created |
Table 12: ApplicationInstall error codes
ApplicationInstance
| Error Code | Message |
|---|---|
| 34001 | The selected host is assigned to a different fleet that the one provided, please select another host or the fleet the host has assigned |
| 34002 | The application instance status cannot be manually set if the application instance is not running |
| 34003 | The application instance status cannot be manually set to allocated if the application instance is not online |
| 34004 | Invalid applicationInstanceId, find the possible ids in: GET /applicationInstance |
| 34006 | This stop method requires a timeout value that must be greater than 0 |
| 34010 | Parameter value is not valid |
| 34011 | The value of the filter parameter is invalid, possible values can be fleetId, regionId, dcLocationId |
| 34012 | The filter value is required |
| 34013 | The startTime parameter is invalid, only numeric values are allowed |
| 34014 | The endTime parameter is invalid, only numeric values are allowed |
| 34015 | The type parameter is invalid, it may only be %s |
| 34016 | The status parameter is invalid, possible values can be: 3) starting, 4) online, 5) allocated (only possible if previous status is online) |
| 34017 | There is no application instance found. |
| 34018 | There is no known operation system set on the application instance |
| 34019 | The chosen stop method doesn't match the operation system, you can find the stop methods in GET /application/stopMethod |
| 34020 | The chosen stop method is not valid, you can find the stop methods in GET /application/stopMethod |
| 34021 | To use the Arcus stop method you need to have selected Arcus as management protocol on the application |
| 34022 | To use the A2S stop method you need to have selected A2S as management protocol on the application |
| 34023 | The application instance that you want to use has an stop task assigned to it, please use an other application instance. |
| 34024 | Something went wrong when creating the task |
| 34025 | Unable to change an application instance that is marked for deletion |
| 34026 | No application instances available with filters \'%s\' |
| 34027 | There are application instances available for allocation with your filters - but Arcus is not working for these instances |
| 34028 | The deploymentEnvironmentId is valid - but there are no application instances available that match your deploymentEnvironmentId filter |
| 34029 | The fleetId is valid - but there are no application instances available that match your fleetId filter |
| 34030 | The regionId is valid - but there are no application instances available that match your regionId filter |
| 34031 | The dcLocationId is valid - but there are no application instances available that match your dcLocationId filter |
| 34032 | The application instance that you want to stop is automatically created by the scaler and can't be stopped manually |
| 34033 | This application instance cannot restart due to a temporary disruption in service - please contact support at https://www.i3d.net/support/ |
| 34034 | This application instance cannot start due to a temporary disruption in service - please contact support at https://www.i3d.net/support/ |
| 34035 | No online game application instances exist for this application - no application instance can be allocated |
| 34036 | No online game application instances available for allocation - unable to determine a reason at this time |
| 34037 | No online game application instances available for allocation - even without filters enabled |
| 34038 | Application instance session not found |
| 34039 | No application instances available with nested filters \'%s\' |
Table 13: ApplicationInstance error codes
ApplicationProperty
| Error Code | Message |
|---|---|
| 29001 | Invalid propertyId, find the possible ids in: GET /application/%d/property |
| 29004 | The propertyKey = %s already exists for the applicationId = %d |
| 29006 | The value of a property of type public network port must be between %s and %s (inclusive), or 0 for a random public network port |
| 29008 | Invalid property password, the property value you have chosen needs to be %d characters long |
| 29009 | This network port already used by application property \'%s\' (%s) |
| 29010 | The amount of network ports for a network port range must be between %s and %s |
| 29011 | The value of a property of type private network port must be between %s and %s (inclusive), or 0 for a random private network port |
Table 14: ApplicationProperty error codes
ArcusCustomCommandError
| Error Code | Message |
|---|---|
| 75001 | Custom command model is empty, need to provide at lease one command |
| 75002 | The host that you want to do the custom command on has no game instances with the Arcus protocol implemented |
Table 15: ArcusCustomCommandError error codes
AssignableFile
| Error Code | Message |
|---|---|
| 27001 | Invalid fileId, find the possible ids in: GET /applicationInstall/assignable |
Table 16: AssignableFile error codes
BuildProvisioning
| Error Code | Message |
|---|---|
| 60001 | The provided userId %s doesn't match the userId %s in the database |
| 60002 | User with userId %s has not been found! |
| 60003 | The user id must be bigger than 0 |
| 60004 | The name provided for the registration already exists for this user |
Table 17: BuildProvisioning error codes
BuildProvisioningFile
| Error Code | Message |
|---|---|
| 68001 | Invalid build provisioning file id, find the possible ids in: GET /buildProvisioning/storage/file |
Table 18: BuildProvisioningFile error codes
Calc
| Error Code | Message |
|---|---|
| 13001 | Unknown configuration |
| 13002 | Error in order properties |
| 13003 | Failed to save the order |
Table 19: Calc error codes
CalcQuote
| Error Code | Message |
|---|---|
| 12001 | Error in quote properties |
| 12002 | Error in item quote properties |
| 12003 | Failed to save the quote |
| 12004 | Failed to save the item |
| 12005 | Errors in form |
| 12006 | File upload(s) expected but not found |
| 12007 | File is not pdf |
| 12008 | Only one file expected |
| 12009 | No file found |
| 12010 | Price does not match internally calculated |
| 12011 | Item not found |
| 12020 | Unknown configuration |
Table 20: CalcQuote error codes
CCU
| Error Code | Message |
|---|---|
| 42001 | The value of the filter parameter is invalid, possible values can be %s |
| 42002 | Parameter value is not valid |
| 42003 | The startTime parameter is invalid, only numeric values are allowed |
| 42004 | The endTime parameter is invalid, only numeric values are allowed |
Table 21: CCU error codes
Cloud
| Error Code | Message |
|---|---|
| 24010 | %s is not a valid region name for %s, find the possible region name in: GET /cloud/dcLocation |
| 24011 | Error validating credentials with AWS: An unknown error occurred |
| 24003 | Error validating credentials with AWS: Invalid accessKeyId |
| 24004 | Error validating credentials with AWS: Invalid secretAccessKey |
| 24002 | Error validating credentials with AWS: You do not have enough permissions |
| 24015 | Error validating credentials with Azure |
| 24006 | Invalid credentialName, find the possible names in: GET /cloud/configuration/credential |
| 24013 | Resource name %s does not exist. Create a new Resource using the Azure API first: https://docs.microsoft.com/en-us/rest/api/resources/resourcegroups/createorupdate |
| 24007 | The cloud credentials already exist for the given cloud provider. The same credentials can only be set once |
| 24009 | The cloud credentials are invalid. You may not have permissions to access this project |
| 24005 | The credential name already exists, the name must be unique |
| 24012 | The param %s for %s is not of type %s |
| 24008 | The param %s for %s is required |
| 24014 | Unable to activate cloud credentials while VMs exist using the current cloud credentials. Please remove all existing VMs for this cloud provider and try again. |
| 24001 | Unknown cloud provider, find the possible cloud provider in: GET /cloud/provider |
Table 22: CCU error codes
CloudDetail
| Error Code | Message |
|---|---|
| 59001 | Invalid ucSettingId, find the possible ids in: GET /cloud/provider/uc/setting |
| 59002 | Invalid Ubisoft cloud projectId |
| 59003 | Invalid Ubisoft cloud region name, find the possible name\'s in: GET /v3/cloud/provider/dcLocation |
| 59004 | Invalid Ubisoft cloud public network UUID |
| 59005 | Invalid Ubisoft cloud private network UUID |
| 59006 | Invalid Ubisoft cloud security group UUID |
Table 23: CloudDetail error codes
CloudProvider
| Error Code | Message |
|---|---|
| 19000 | Undefined / unhandled error |
| 19001 | Instance quota has been reached / exceeded |
| 19002 | Instance zone resource pool exhausted |
| 19003 | Could not create VM instance |
| 19004 | Could not start VM instance |
| 19005 | Could not stop VM instance |
| 19006 | Could not terminate VM instance |
| 19007 | Could not query VM instance status |
| 19008 | Could not associate static IP to VM instance |
| 13009 | Could not get VM instance regions |
| 19010 | Could not get VM instance types |
| 19011 | Could not get VM images |
| 19012 | Could not copy VM image |
| 19013 | Could not get VM cpu platforms |
| 19014 | The instance configuration is not supported, check instance types, regions, and operating systems |
| 19015 | Invalid key/pair name provided |
| 19016 | IP address quota has been reached / exceeded |
| 19017 | Ubisoft cloud network UUID is not valid |
| 19018 | VM Image is not found |
| 19019 | No default subnet for availability zone |
| 19020 | Failed to allocate the network(s) with error No fixed IP addresses available |
| 19021 | Instance type not available |
Table 24: CloudProvider error codes
CoLocation
| Error Code | Message |
|---|---|
| 51001 | Invalid colocationId, find the possible Ids in: GET /colocation |
| 51002 | Service was already cancelled on :date |
| 51003 | Service is already active |
| 51004 | Service contract end date is invalid |
| 51005 | Service has expired on :date |
| 51006 | The supplied PDU does not match the PDU found for this colocation, find the possible pduIds in: GET /colocation |
| 51007 | Unable to find a PDU for this colocation |
| 51008 | The IP address is out of range for this colocation |
| 51009 | An error occurred adding the PTR record |
Table 25: CoLocation error codes
CoLocationAccess
| Error Code | Message |
|---|---|
| 56001 | Errors in form Invalid accessId, find the possible Ids in: GET /colocation/access File upload(s) expected but not found |
| 56002 | Invalid status, the possible values are: all, granted, suspended, pending, denied or revoked |
| 56003 | You are not allowed to request Data Center access. You don't have an active colocation server |
| 56004 | Transition to revoked status is only possible from Granted or Suspended statuses. |
| 56005 | The white list entry may be deleted only if it is in denied state. |
| 56006 | Invalid documentId, find the possible Ids in: GET /colocation/access/{accessId}/document |
Table 26: CoLocationAccess error codes
ColocationAlert
| Error Code | Message |
|---|---|
| 57001 | Invalid colocationAlertId, find the possible ids in: GET /colocation/{colocationId}/alert |
Table 27: CoLocationAlert error codes
Company
| Error Code | Message |
|---|---|
| 44001 | Invalid companyId, find the possible Ids in: GET /company |
| 44002 | Duplicate company |
Table 28: Company error codes
Create Game Install
| Error Code | Message |
|---|---|
| 18001 | Invalid fileId, find the possible ids in: GET /applicationInstall/create |
| 18002 | The game executable was not found in the archive |
| 18003 | The archive cannot be handled due an unknown error |
| 18004 | The archive has an unhandled extension, do not know how to process it |
| 18005 | No game found |
| 18006 | No files found |
| 18007 | The file Id is already being used in another application install, the same file cannot be used more than once |
| 18008 | The application install name already exists, the name must be unique |
Table 29: Create Game Install error codes
CrossConnect
| Error Code | Message |
|---|---|
| 67001 | Invalid crossConnectId, find the possible Ids in: GET /crossConnect |
| 67002 | Cross connect was already cancelled on %s |
| 67003 | Cross connect is already active |
| 67004 | Cross connect contract end date is invalid |
| 67005 | Cross connect contract has expired on %s |
| 67006 | Invalid uplinkId, find the possible Ids in: GET /crossConnect/%s |
Table 30: CrossConnect error codes
DeploymentEnvironment
| Error Code | Message |
|---|---|
| 25001 | Cannot delete this deployment environment because it is used in a fleet |
| 25002 | Invalid deploymentEnvironmentId, find the possible ids in: GET /deploymentEnvironment |
| 25003 | The deployment environment name already exists, the name must be unique |
| 25004 | Invalid deploymentEnvironmentName, find the possible ids in: GET /deploymentEnvironment |
Table 31: DeploymentEnvironment error codes
DeploymentProfile
| Error Code | Message |
|---|---|
| 32001 | The entity is marked for deletion and thus it cannot be modified |
| 32002 | Invalid deploymentProfileId, find the possible ids in: GET /deploymentProfile |
| 32003 | The deployment profile name already exists, the name must be unique |
| 32004 | The deployment region name already exists for the deployment profile, the name must be unique for a deployment profile |
| 32005 | The maximumCapacity (if not null) has to be larger or equal to minimumCapacity |
| 32006 | The bufferValueMin (%d) must be smaller or equal to bufferValueMax (%d) |
| 32007 | The strategy type is invalid, the possible values are: 1: Round Robin |
| 32008 | The cpuPlatform cannot be null (it can be empty string \'\') |
| 32009 | The cpuPlatform is invalid, find the possible values in: GET /cloud/cpuPlatform |
| 32010 | The primaryInstanceTypeName for providerId %d is invalid, find the possible values in: GET /cloud/instanceType |
| 32011 | The primaryInstanceTypeName is not supported by our AMIs, change the instance type or contact i3D in order to create a custom AMI |
| 32012 | The secondaryInstanceTypeName for providerId %d is invalid, find the possible values in: GET /cloud/instanceType |
| 32013 | The secondaryInstanceTypeName is not supported by our AMIs, change the instance type or contact i3D in order to create a custom AMI |
| 32014 | The cloudImageName is invalid, find the possible values in: GET /cloud/image |
| 32015 | The cloudImageName is required, find the possible values in: GET /cloud/image |
| 32016 | Invalid deploymentRegionId, find the possible ids in: GET /deploymentProfile/{deploymentProfileId} |
| 32017 | The deployment region requires at least one i3dDcLocationId, find the possible ids in: GET /cloud/dcLocation |
| 32018 | The bufferValueType is invalid, the possible values are: 0: absolute value, 1: percentage value |
| 32019 | The dcLocationId = %d is invalid, find the possible ids in: GET /cloud/dcLocation |
| 32020 | The i3dDcLocationId = %d is already set in another deployment region of the same deployment profile |
| 32021 | The dcLocationId = %d does not belong to providerId = (%d) |
| 32022 | The dcLocationId is required, find the possible ids in: GET /cloud/dcLocation |
| 32023 | The dcLocationId = %d is already set in the deployment region |
| 32024 | Invalid deploymentContainerId, find the possible ids in: GET /deploymentRegion/{deploymentRegionId} |
| 32025 | Invalid deploymentContainerLocationId, find the possible ids in: GET /deploymentRegion/{deploymentRegionId} |
| 32026 | The cloudProviderId is required, find the possible cloud provider Ids in: GET /cloud/provider |
| 32027 | The primary and secondary instance types must be different |
| 32028 | Not all existing deployment containers belonging to the deployment region have been provided in your request |
| 32029 | Not all existing deployment container locations belonging to the deployment region have been provided in your request |
| 32030 | End time must be zero or bigger than start time |
| 32031 | This deployment profile cannot be deleted because it is used in the following fleet(s): %s |
| 32032 | Deletion of deployment region cannot be cancelled because its profile is marked for deletion |
| 32033 | Deletion of deployment container cannot be cancelled because its region is marked for deletion |
| 32034 | Deletion of deployment container location cannot be cancelled because its container is marked for deletion |
| 32035 | The deployment region is missing in deployment profile, add a deployment region to your deployment profile in: POST /deploymentProfile/%s/deploymentRegion |
| 32036 | The I3D location is missing in deployment region of deployment profile, find the possible ids in: GET /deploymentProfile |
| 32037 | The cloud image is missing in deployment profile, find the possible ids in: GET /deploymentProfile |
| 32038 | The instance type is missing in deployment region of deployment profile, find the possible ids in: GET /deploymentProfile |
| 32039 | The bufferValue and/or bufferValueType are missing. When overriding bufferValueMin or bufferValueMax these properties are required |
| 32040 | Cannot remove location, there are secondary cloud locations still. Remove those first before removing the last primary cloud location |
| 32041 | The minimumCapacity has to be smaller than or equal to maximumCapacity (if not null) |
| 32042 | The bufferValueMax (%d) must be greater than or equal to bufferValueMin (%d) |
| 32043 | There are still (%d) manually deployed instances active in the i3D dcLocationId %s, you must delete them first before deleting the i3D dcLocation |
| 32044 | Deployment profile is already in use by another fleet, you can only use a deployment profile once |
| 32045 | The application property does not exist, find possible ids in GET /application/{applicationId}/property |
| 32046 | Cannot override application property for this deployment region: it is already overridden in deployment region property %s. Use PUT /deploymentRegion/%s/property/%s to update it instead |
| 32047 | The given applicationPropertyId has an invalid property type, only raw properties may be overridden by a deployment region property |
| 32048 | Invalid regionName, find the possible ids in: GET /deploymentProfile/{deploymentProfileId} |
| 32049 | Invalid dcLocationName , find the possible ids in: GET /cloud/dcLocation |
| 32050 | Invalid dcLocationId , find the possible ids in: GET /cloud/dcLocation |
Table 32: DeploymentProfile error codes
DeploymentTemplate
| Error Code | Message |
|---|---|
| 33001 | BuildId and NewBuildId cannot be same |
| 33002 | Sum of BuildIdPercentage and NewBuildIdPercentage must be equal to 100 |
| 33003 | Cannot delete the deployment template, it is already in use |
| 33004 | The deployment template name already exists, the name must be unique |
| 33005 | Invalid gameDeploymentTemplateId, find the possible ids in: GET /deploymentTemplate/game |
| 33006 | Invalid utilityDeploymentTemplateId, find the possible ids in: GET /deploymentTemplate/utility |
| 33007 | Only application builds with an application of type game are allowed to be used in game deployment template |
| 33008 | Only application builds with an application of type utility are allowed to be used in utility deployment template |
| 33009 | The following fleet(s) %s, still have operational status automatic deployment or automatic scaling, change the operational status on the fleet before removing the game deployment template |
| 33010 | Game deployment template doesn\'t have valid applicationBuildId |
| 33011 | Utility deployment template doesn\'t have valid applicationBuildId |
| 33012 | Invalid deploymentTemplateId, find the possible ids in: GET /deploymentTemplate/dependency |
| 33013 | Only application build with an application of type dependency installer is allowed to be used in dependency deployment template |
| 33014 | Only application build with an application of type dependency uninstaller is allowed to be used in dependency deployment template |
| 33015 | The following fleet(s) %s, still have operational status automatic deployment or automatic scaling, change the operational status on the fleet before removing the dependency deployment template |
| 33016 | You can only assign one application build to a game deployment template |
| 33017 | The %s with id %s doesn't exists in our database |
| 33018 | The dependencyTemplate chosen has dependencyBuild with osId %s, this doesn't match the applicationBuild that has osId %s |
| 33019 | The dependencyBuild OS of the installer doesn't match the uninstaller, OS installer: %s and OS uninstaller: %s |
| 33020 | The chosen game deployment template doesn't have an build assigned to it |
| 33021 | Currently the %s template is in use by application instances, you cannot change the application build for this template, please use patching for this |
| 33022 | Dependency deployment template doesn't have valid dependency installer applicationBuildId |
| 33023 | Utility deployment template doesn't have valid dependency uninstaller applicationBuildId |
Table 33: DeploymentTemplate error codes
EmailConfirmation
| Error Code | Message |
|---|---|
| 53001 | Invalid emailConfirmationId |
Table 34: Email error codes
Filter
| Error Code | Message |
|---|---|
| 43001 | Filter is invalid |
| 43002 | Filter parameter is invalid, its possible values can be \'%s\' |
| 43003 | Filter parameter \'%s\' is not a valid \'%s\' (must be of type \'%s\') |
Table 35: Email error codes
Fleet
| Error Code | Message |
|---|---|
| 26001 | Cannot delete this fleet, it is already in use |
| 26002 | Host is already reserved by fleet \'%s\' (%s) |
| 26003 | Only reset if there are no active application instances on this host |
| 26004 | The elements of the fleet are not correctly set to start deploying application instances |
| 26005 | Cannot delete this fleet, there are %s active application instances on this fleet. Find the application instances that are still running on this fleet with GET /applicationInstance?filters=fleetId%%3D%s |
| 26006 | The host selected does not have that fleetId assigned or the hostId is not correct |
| 26007 | Invalid fleetId, find the possible ids in: GET /fleet |
| 26008 | The fleet used in the creation of the application instance is no longer valid, please create a new application instance |
| 26009 | The fleet name already exists, the name must be unique |
| 26010 | Fleet %s\'s operational status must be 0 to unset the game deployment Id (current: %s). Set the fleet\'s operational status to 0 first in: PUT /fleet/%s/operationalStatus |
| 26011 | The host is already assigned to this fleet |
| 26012 | There is no game deployment template configured, unable to change the operational status to %s. Update the fleet with a game deployment template in: PUT /fleet/%s |
| 26013 | The fleet operational status must be 0, to (un)set the dependency deployment template, use PUT /fleet/%s/operationalStatus, to set the operationalStatus to 0 first |
| 26014 | For change the operational status you must send the field operationalStatus |
| 26015 | Unable to reserve host for fleet, there are %s application instances that do not belong to this fleet running on the host (fleet: %s, application instances: %s) |
| 26016 | You cannot change the %s on this fleet, because there are instances running for this fleet |
| 26017 | Invalid fleetId(s) (%s), find the possible ids in: GET /v3/fleet |
| 26018 | Cannot change the status of the fleet, because it\'s currently used by a patch job |
| 26019 | Invalid fleetName, find the possible ids in: GET /v3/fleet |
| 26020 | The fleet has no assigned game deployment template, unable to verify the target OS of requested servers |
| 26021 | Not able to remove marked for deletion deployment profile with id %s |
| 26022 | Something went wrong well deleting fleet with id %s |
Table 36: Fleet error codes
FlexMetalOrder
| Error Code | Message |
|---|---|
| 63001 | Out of stock |
| 63002 | Invalid Flex Metal order ID |
| 63003 | No active instances found |
| 63004 | Not a Flex Metal server |
Table 37: FlexMetalOrder error codes
FormErrorCodes
| Error Code | Message |
|---|---|
| 11001 | Errors in form |
| 11002 | File upload(s) expected but not found |
Table 38: Form error codes
Game
| Error Code | Message |
|---|---|
| 16001 | Invalid game ID |
| 16002 | Not the owner of the given game ID |
Table 39: Game error codes
Game Instance
| Error Code | Message |
|---|---|
| 17001 | Invalid game server ID |
| 17002 | Game server is already running |
| 17003 | Game server is already stopped |
| 17004 | Game server's status cannot be manually set if the process is not running |
| 17005 | Game server's status cannot be manually set to allocated if the process is not online |
| 17006 | Invalid filter query parameter |
Table 40: Game Instance error codes
Host
| Error Code | Message |
|---|---|
| 39000 | Invalid hostId, find the possible ids in: GET /host |
| 39001 | The selected host is assigned to a different fleet that the one provided, please select another host or the fleet the host has assigned |
| 39002 | Host is already reserved, you can un-reserve it in: PUT /fleet/{fleetId}/host/{hostId}/unreserve |
| 39003 | There are active application instances in the host, it cannot be unreserved |
| 39004 | The value of the filter parameter is invalid, possible values can be %s |
| 39005 | Parameter value is not valid |
| 39006 | The startTime parameter is invalid, only numeric values are allowed |
| 39007 | The endTime parameter is invalid, only numeric values are allowed |
| 39008 | Invalid period |
| 39009 | Host was already cancelled on %s |
| 39010 | Host is already active |
| 39011 | Host has expired on %s; it cannot be renewed |
| 39012 | Invalid dedicatedServerId, find the possible ids in: GET /dedicatedServer |
| 39013 | End time must be after start time |
| 39014 | The requested period does not overlap the contract period |
| 39015 | The requested period may not be longer than 12 months |
| 39016 | The IP address is invalid for this host |
| 39017 | An error occurred adding the PTR record |
| 39018 | Host (%d) is already assigned to a fleet (%s) |
| 39019 | No active host available in your account |
| 39020 | Host (%d) is not a valid host, only Bare Metal can be reserved |
| 39021 | Host id(%d) uplink is invalid |
| 39022 | Host (%d) is already in the process of reservation |
| 39023 | The host (%d) osId (%d) is not matched with the fleet osId (%d) |
Table 41: Host error codes
Host Agent
| Error Code | Message |
|---|---|
| 21001 | No ODP agent exists for this hostId please select another host |
Table 42: Host Agent error codes
HostAgentAPIError
| Error Code | Message |
|---|---|
| 76000 | Internal error in host agent |
| 76001 | Unauthenticated |
| 76002 | Internal Server error |
| 76003 | The application instance does not exist on the host |
| 76004 | The application instance is invalid and cannot be allocated on the host |
| 76005 | The application instance is currently being allocated on the host |
| 76006 | The application instance is already allocated on the host |
| 76007 | Failed to allocate the application instance on the host is aborted or timed out |
Table 43: HostAgentAPIError codes
HostAlert
| Error Code | Message |
|---|---|
| 58001 | Invalid hostAlertId, find the possible ids in: GET /host/{hostId}/alert |
Table 44: HostAlert error codes
HostCapacityTemplate
| Error Code | Message |
|---|---|
| 46001 | Cannot delete this host capacity template because it is used in fleet %s (id: %s) |
| 46002 | Cannot delete this host capacity template because it is used in application build %s (id: %s) |
| 46003 | Invalid hostCapacityTemplateId, find the possible Ids in: GET /hostCapacityTemplate |
| 46004 | This host capacity template name already exists, the name must be unique |
Table 45: HostCapacityTemplate error codes
InstanceType
| Error Code | Message |
|---|---|
| 64001 | Invalid instance type, find possible instance types in: GET /host/flexmetal/instanceType |
Table 46: InstanceType error codes
InstanceTypeCapacity
| Error Code | Message |
|---|---|
| 47004 | This instance type does not exist, find the possible instance types in GET /host/instanceType |
| 47003 | This instance type does not exist, find the possible instance types in GET /cloud/instanceType |
| 47001 | Invalid instanceTypeCapacityId, find the possible Ids in: GET /hostCapacityTemplate/{hostCapacityTemplateId}/instanceTypeCapacity |
| 47005 | Capacity limit exceeded; you may only have up to %s application instances on this instanceType (%s per core * %s cores%s). Review the amount of cores for your chosen instanceType and adjust the capacity accordingly |
| 47002 | An instance type capacity already exists for this host capacity template/providerId/instance type combination |
Table 47: InstanceTypeCapacity error codes
Invoice
| Error Code | Message |
|---|---|
| 70001 | Invalid invoiceId, find the possible ids in: GET /v3/account/invoice |
| 70002 | Invalid invoice number |
Table 48: Invoice error codes
Label
| Error Code | Message |
|---|---|
| 22001 | Invalid character in query, only AND/OR operators are allowed. |
| 22002 | Label must have unique key |
Table 49: Label error codes
Location
| Error Code | Message |
|---|---|
| 66001 | Invalid location, find possible locations in: GET /locations |
Table 50: Location error codes
Network
| Error Code | Message |
|---|---|
| 80001 | The ip-range not found |
Table 51: Network error codes
OdpAgent
| Error Code | Message |
|---|---|
| 21001 | No ODP agent exists for this hostId please select another host |
| 21002 | Invalid agentId, find the possible ids in: GET /odp/web/agent |
Table 52: OdpAgent error codes
OperatingSystem
| Error Code | Message |
|---|---|
| 36000 | Invalid osId, find the possible ids in: GET /operatingsystem |
| 36001 | The operating system of the application build and the server don\'t match, please use another host |
| 36002 | The osId provided belongs to a osGroupId that does not match the osGroupId set in the application install, find the possible osIds in: GET /operatingsystem |
| 36003 | The OS is not available for Flex Metal usage. Find the possible osIds in: GET /operatingsystem |
| 36004 | The osId provided belongs to a osGroupId that does not match the osGroupId set in the application, find the possible osIds in: GET /operatingsystem |
| 36005 | You cannot change the osId for an application build, create a new application build instead |
Table 53: OperatingSystem error codes
OS
| Error Code | Message |
|---|---|
| 65001 | Invalid operating system, find possible operating systems in: GET /operatingsystem |
Table 54: OS error codes
PatchJob
| Error Code | Message |
|---|---|
| 50001 | The patch job name already exists, the name must be unique |
| 50002 | Invalid patchJobId, find the possible ids in: GET /v3/patchJob |
| 50003 | Patch job can no longer be updated since its scheduled start time less than 5 minutes away |
| 50004 | Patch job can only be put on hold if the patch job status is active or preload |
| 50005 | Patch job can only be unhold if patch job is put on hold |
| 50006 | A completed or cancelled patch job cannot be canceled anymore |
| 50007 | Patch job scheduled time is less than current time |
| 50008 | Invalid patchJobReportEmailId, find the possible ids in: GET /v3/patchJob |
| 50009 | A completed patch job cannot be edited |
| 50010 | No actions can performed on reverted patch job |
| 50011 | The patch job is finished and cannot be edited anymore |
| 50012 | The patch job is running and cannot be edited anymore |
| 50013 | Only a running patch job can be stopped |
Table 55: PatchJob error codes
Postman
| Error Code | Message |
|---|---|
| 72001 | Unable to parse schema JSON |
Table 55: Postman error codes
PxeServer
| 14000 | Invalid server ID |
|---|---|
| 14001 | No cactiId available for this interface |
| 14002 | Category is not allowed for this action |
| 14003 | Invalid speed, please provide speed in duplex format. |
| 14004 | Invalid state |
Table 56: PxeServer error codes
ReportEmail
| Error Code | Message |
|---|---|
| 49001 | Email address (%s) is not unique |
Table 57: ReportEmail error codes
RunAsRootError
| Error Code | Message |
|---|---|
| 73001 | Windows builds can only run as administrator |
| 73002 | Dependency installer and uninstaller can only be run as root |
Table 58: RunAsRootError codes
Slack
| Error Code | Message |
|---|---|
| 41001 | The validation of the webHookUrl failed |
| 41002 | The slack setting name already exists, the name must be unique |
| 41003 | Invalid slackSettingId, find the possible ids in: GET /slackSetting |
Table 59: Slack error codes
SshKey
| Error Code | Message |
|---|---|
| 73001 | Invalid sshKeyId, find the possible ids in: GET /sshKey |
Table 60: SshKey error codes
Task
| Error Code | Message |
|---|---|
| 23001 | Invalid task template ID |
| 23002 | Invalid task ID |
| 23003 | Task creation is missing a required parameter %s |
| 23004 | Invalid task action parameter |
| 23005 | Task status cannot be changed (anymore) |
| 23006 | Invalid task batch ID |
Table 61: Task error codes
Telemetry
| Error Code | Message |
|---|---|
| 69001 | Parameter value is not valid |
| 69002 | The startTime parameter is invalid |
| 69003 | The endTime parameter is invalid |
| 69004 | Invalid interval parameter |
| 69005 | The endTime parameter value is smaller than startTime parameter value |
Table 62: Telemetry error codes
Ticket
| Error Code | Message |
|---|---|
| 15005 | Ticket is permanently closed |
| 15006 | Ticket is already closed |
| 15007 | Ticket is already open |
| 15008 | The ticket can not be created, rate limit exceeded |
| 15009 | Attachment not found, unable to attach to ticket |
| 15010 | Unable to delete attachment that is already coupled to a ticket (reply) |
| 15011 | An error occurred uploading the attachment. Please try again |
| 15012 | The uploaded attachment is too big, the maximum file size is %s |
| 15013 | You may only upload a maximum of %s attachments. |
| 15014 | The uploaded attachment has an incorrect extension, files must have one of the following extensions: %s |
Table 63: Ticket error codes
Trigger
| Error Code | Message |
|---|---|
| 71001 | Invalid trigger ID |
| 71002 | You can not use this event %s with a rule based on server |
| 71003 | Must be an array %s |
| 71004 | Condition with conditionId %s and value %s is invalid |
| 71005 | Condition with id %s is not valid |
| 71006 | For event Action with id %s the value must be NULL |
| 71007 | Event Action with id %s is invalid |
| 71008 | Rule Action with id %s is invalid |
| 71009 | Email address %s is invalid |
| 71010 | The name provided for the trigger has already being used |
| 71011 | The rule data type provided with id %s is invalid |
| 71012 | The value of conditionValue must be a numeric string or a number |
| 71013 | The value of rule must be a valid object of MemoryTriggerRule or CPUTriggerRule |
| 71014 | The value of action parameters must be a valid object of ApplicationInstanceStopMethod |
Table 64: Trigger error codes
Vetting
| Error Code | Message |
|---|---|
| 61001 | Vetting level is not sufficient |
Table 65: Vetting error codes
Whitelist
| Error Code | Message |
|---|---|
| 55001 | Invalid whitelistId, find the possible ids in: GET /account/whitelist |
Table 66: Whitelist error codes
Elements that don't have error codes
- API Log
- ApplicationBuildConfiguration
- ApplicationBuildProperty
- Application Deployment
- ApplicationProperty
- DeploymentProfile
- Host
- Operating System
For more information, see the ErrorDetails documentation.