Team Lead DC Ops EMEA (FR)

Who we are is a leading provider of high-performance hosting and global infrastructure services. We offer a wide range of products and services including hosting, dedicated servers, cloud solutions, and more. With our global presence and state-of-the-art infrastructure, we serve clients in various industries including gaming, e-commerce, and enterprise businesses.

The statements on this job description are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

The role

The role
As a Team Lead DC Ops, you will guide one of our DC Ops teams in their day-to-day operations. The Team Leader DC Ops supports, coaches, and leads a multi-disciplinary infrastructure team towards self-organization and guides them in (technical) decision making. Our DC Ops teams consist of highly educated technical professionals. As their Team Lead, you help them to become more proficient in their jobs, by coaching them on a personal level and as a team. This includes helping them gain more technical knowledge but also to develop their competencies and soft skills. You have a sharp vision on DC Ops; you guide in technical decision making, advocate the quality mindset and ensure output is of the expected quality levels and aligned with our business objectives. Downtime should be avoided at all times which is why you have a strong collaboration with the Team lead DC Ops NCSA. Together you share responsibility and assure 24/7 coverage and service delivery by your teams.

Your responsibilities

  • Build a high-performance team.
  • Create a safe environment in which people respect each other, have the courage to take risks to find an optimized solution and can be open about their progress and impediments.
  • Create a personal development plan together with each team member in line with company objectives.
  • Help team members to become better at their jobs and define clear career paths. Help team members understand their strengths and weaknesses.
  • Improve employee satisfaction while guarding the business objectives.
  • Implement technical delivery process in line with the Department-wide defined guidelines and processes. Guiding technical decision making within the team, making sure everyone in the team is contributing. Ensure security, quality & testing, scalability, and robustness are top of mind with the infrastructure team in their daily work.
  • Ensure the right level of technical knowledge and experience within the team.
  • Define work procedures and improve collaboration with other teams around the world. Monitor results and report to the IT Manager based in Canada.
  • Share company vision and mission with the team and be the link between management and the team for any company wide communication.

About you

About you
You have a passion for games and IT, you know what it is like to manage infrastructure and tooling by your own experience or because of previous experience in managing an infrastructure team. You genuinely care for people and get energized when people excel in their personal development and their cooperation as a team. Ideally you are based in the Netherlands and able to come into the office a couple of days a week.

Your skills
Pro-active, initiative-taker with excellent people management skills and experience in managing a development team.

  • Affinity with the hosting branch and gaming.
  • Established background in managing and maintaining mission (datacenter) infrastructure.
  • Knowledge and/or familiarity with these tools and systems
  • Knowledge of Datacenter Operations
  • Linux
  • Monitoring
  • VMware
  • Backup solutions
  • ITIL processes
  • Application management

Work From Home Budget

Remote is the new office. Optimize your home office space to suit your comfort and needs.

High-End Laptop

You will have the latest Dell Precision or a MacBook Pro at your disposal, ensuring you're fully equipped to rock 'n roll from day one.

Annual Bonus

Get your hard work rewarded with our performance-based bonus of up to 12% of your yearly salary.

Travel the Globe

With offices, data center PoPs, and customers scattered across the globe, you'll be sure to see a city or two.

Vitality @ Work

Keep your mind and body in top shape with our company-funded programs. Quit smoking, get a health check, personal training, or mental coaching.

Workout in our Gym

A fully equipped gym in our Rotterdam office equals deadlifts, squats, and the treadmill for breakfast, lunch, or dinner.

Personal Development

The sky is the limit. We offer you all the room to grow. With our unlimited educational fund, we've got you covered for everything from books or part-time courses to a whole Master’s degree.

Get Free Games

Access to the entire Ubisoft backlog for life comes with the job! You'll never be bored again.

Fantastic Bar

Views, 50 specialty beers, french fries, Friday afternoon drinks, and an all-you-can-eat candy buffet.

What we do

Low latency is our mission! In 2002 we set out to improve online experiences for gamers. Today, we translate our hosting innovations to various industries, but gaming is still in our DNA. And as of 2019, we are part of the Ubisoft family! We build out our network presence in data centers across the globe – from Madrid to Mumbai, Amsterdam to Seattle, and everything in between – bringing content closer to the users. 

Our team works hard on everything related to running our privately owned premium network, from opening new points-of-presence, setting up peering relationships, developing integral products like anti-DDoS protection, and serving our customers with expert help and advice. Finally, we play even harder, in our office gym and bar, and with our lifetime access to Ubisoft games. 

What does offer you?

  • Dive in to the world of gaming and real time and engage with customers from all over the world. We have a diverse commercial team and value collaboration, diversity and entrepreneurship. With the team we organize drinks, dinners and events throughout the year.
  • A challenging and dynamic job in an international company
  • A competitive salary (depending on education, knowledge, and experience)
  • 25 vacation days (excluding national holidays)
  • Travel allowance & work-from-home budget
  • Collective pension scheme
  • All the hardware and software you need to perform, including a laptop
  • Career guidance including remuneration of relevant education, courses, and training
  • A modern office in a prime location with open workplaces
  • Free access to Ubisoft games through Ubisoft Connect
  • Free use of the in-house gym is an equal opportunity employer. At, we believe in a fair and equal workplace for all and foster an environment that is inclusive as well as diverse. We do not discriminate based on color, race, religion, sexual orientation, gender (identity), age, mental or physical abilities, or other characteristics. We believe that employees thrive when they can be comfortable and be themselves! We encourage candidates to apply knowing that they will be considered solely on their merits and qualifications.

Disclaimer: The above statements are intended to describe the general nature and level of work. Employment offers are contingent upon a final candidate’s successful interviews with hiring manager, HR and other representatives of and the completion of a background verification and a final determination by that the information derived from the background verification does not disqualify the individual.

What you can expect

Did you find your next career step?

That’s great! Apply for the position with your cover letter and CV and we’ll get in touch with you as soon as we can.
If you have any questions, feel free to contact our HR department at +31 10 8900070 or via

You may consult our privacy statement for more information on the processing of your personal data.


Rivium 1e straat 1
2909 LE
Capelle aan den IJssel
The Netherlands


+31 (0)10 890 00 70

We do the recruiting for this vacancy ourselves. Please do not contact us for sales purposes.