Service Manager

Are you passionate about providing your customers with the best service possible and do you like to collaborate with multiple IT teams? Do you have excellent communication skills in both Dutch and English and are you able to build strong relationships quickly? Then we have the right job for you! We are looking for a Service Manager to strengthen our Operations team in Capelle aan den IJssel.

About the Job

Within i3D.net the Service Manager is responsible for identifying the client’s needs and overseeing the services we deliver to our customers. The nature of the clients is very diverse, although we have a strong presence in the Gaming market. The Service Manager aims to provide consistently high levels of customer service throughout the service chain.

Skills and competencies show up in different forms and can be based on different experiences, that’s why we strongly encourage you to apply even though you may not have all the requirements listed below.

At i3D.net, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

Your Responsibilities

Your Skills

Inspiring Environment

You'll be joining people who take ownership of their duties, think outside of the box and strive for nothing but the best.

High-End Laptop

The latest Dell XPS will be at your disposal so you'll be ready to rock 'n roll from day one.

We are Team Players

All walls are made of glass (yes, sometimes people bump into them). But if you need help from a colleague you'll be welcomed with open arms.

Travel the Globe

With offices, data center PoP's and customers scattered across the globe, you'll be sure to see a city or two.

Secondary Benefits

Our HR Manager wanted to list all the secondary benefits here. As the list is too long we've highlighted the most fun ones around this block.

Workout in our Gym

A fully equipped gym in our Rotterdam office equals deadlifts, squats and the treadmill for breakfast, lunch or dinner.

Personal Development

The sky is the limit. We offer you all the room to grow. With our unlimited educational fund we've got you covered for everything from books or part-time courses to a whole Master’s degree.

Get Free Games

Access to the entire Ubisoft backlog for life comes with the job! You'll never be bored again.

Fantastic Bar

Views, 50 specialty beers, french fries, Friday afternoon drinks and all you can eat candy buffet.

What we do

Low latency is our mission! In 2002 we set out to improve online experiences for gamers. Today, we translate our hosting innovations to various industries, but gaming is still in our DNA. And as of 2019, we are part of the Ubisoft family! We build out our network presence in data centers across the globe – from Moscow to Mumbai, Amsterdam to Seattle, and everything in between – bringing content closer to the users. 

Our team works hard on everything related to running our privately owned premium network, from opening new points-of-presence, setting up peering relationships, developing integral products like anti-DDoS protection, and serving our customers with expert help and advice. Finally, we play even harder, in our office gym and bar, and with our lifetime access to Ubisoft games. 

What does i3D.net offer you?

What you can expect

Did you find your next career step?

That’s great! Apply for the position with you cover letter and CV and we’ll get in touch with you as soon as we can.
If you have any questions, feel free to contact our HR department at +31 10 8900070 or via hr@i3d.net.

You may consult our privacy statement for more information on the processing of your personal data.

Address
i3D.net BV
Rivium 1e straat 1
2909 LE
Capelle aan den IJssel
The Netherlands
Inquiries
Frank Limburg

+31 (0)10 890 00 70
hr@i3d.net

We do the recruiting for this vacancy ourselves. Please do not contact us for sales purposes.