Service Level Agreements offers various Service Level Agreements (SLAs). These SLAs define performance metrics such as applicable service levels, response times, service windows and availability of the customers’ infrastructure hosted by

Hardware Service Level Agreements

Our Basic SLA is standard concluded in our services. The Basic SLA offers you a high level of service for your entire infrastructure; for most customers this is more than enough. But for even more carelessness we offer more extensive Service Level Agreements to keep your business critical applications up and running:

For Managed Services, Game Hosting and Colocation offers different SLAs. For more info contact us:

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