Over the course of nearly 20 years, we have enabled millions of gamers all around the world to play their favorite games together with their friends by providing them with their own consumer game servers. With the industry moving towards a more centralized hosting model, we have phased out our consumer game servers to continue our mission to bring low latency connectivity to as many users around the globe.
The i3D.net network powers some of the biggest AAA games in the business. Therefore, we are confident that our players will find a new home on our global low latency infrastructure. Besides empowering AAA game publishers, we are also fully committed to supporting the indie game community through our Indie Developer Program.
Gaming is at the heart of what we do. Therefore, we will continue to support the gaming community by focusing our efforts on providing developers with all the tools they need to give i3D.net’s users an amazing online experience wherever they are in the world.
We have limited contract renewal periods to one month (ProCon layers excluded); every automatic renewal has been adjusted to this new policy. Contract renewal periods on consumer game and voice servers will be disabled on September 30th, 2022. For example, if you currently have a contract ending on August 15th, 2022, you will only be able to extend your contract to September 15th, 2022. After August 31st, your contract will not be renewed anymore and will close automatically.
If your contract expires before September 30th, 2022, and automatic renewal is disabled, you will not be able to renew your contract. If it does not expire before this date, we will terminate your contract upon the first possible occasion on the same day of the month as your contract end date unless agreed otherwise. Once this is determined, we will credit you for the remaining months of your contract.
For example: if your current contract ends on October 15th, 2022, we will terminate your contract on the 15th of September 2022 and refund you the remaining month of your contract.
You can log in to our customer panel, navigate to the Billing tab of the game server you would like to cancel, and press “Cancel your game server.” If you have multiple game server contracts, you will need to repeat this process. If you need help, please contact our support team, and they would be happy to help you out with either canceling or disabling your automatic contract renewal.
We are fully committed to helping the indie game community and happy to help eligible game studios through our new Indie Developer Program. You can contact our Sales Team; they can discuss which options are available and/or best suited to you and your game.
If you are looking for our services for Game Studios, please follow the below link to go to our Game Hosting Platform Page. The services listed on this page are direct to consumers to give back to the community of players worldwide.
Keep players online with our fully automated, instantly-scalable hybrid solution of both bare metal and multi-cloud flexibility in the optimum game hosting and publishing platform. Combined with our privately owned network, we offer one of the most powerful hosting infrastructures available for an immersive online gaming experience.