Helpdesk & sales:
DutchNL : +31 10 89 00 070
EnglishUS : +1 800 482 6910
GermanDE : +49 69 2573 787 09
Your shopping cart is empty.

Do you have a question? Or do you need help with your order?
Please contact our customer support. News

  • Category: News
  • Date: 06 Aug 2014
  • Contact: Rick Sloot - Sales & Marketing Manager
  • Telephone: +31 10 89 00 070

The News Room

The news room covers corporate news and notifications to our customers.

If you have any follow-up questions related to the articles posted in the news room, please contact your account manager or contact us through the contact form.


VAT increases to 21% on October 1st, 2012
Capelle aan den IJssel, The Netherlands - Sunday, September 30, 2012

Dear customer,

The VAT percentage in the Netherlands is raised from 19% to 21% on October 1st, 2012. Effective immediately, all services delivered on and after October 1st, 2012, are subject to the new VAT percentage.

A selected group of services offered by will not be raised in pricing as absorbs the additional VAT costs. 

The following services are priced and invoiced with 21% without price increase for our customers: 
- Game servers
- Voice servers
- Web hosting
- Domain names

The following services will be charged on 21% VAT and will see an increase on the VAT inclusive total:
- Dedicated servers
- Colocation services
- Bandwidth and IP Transit
- VPN, Firewall, managed hosting
- Game packages

Due to the complexity of this government enforced increase, we will be sending out additional VAT tax invoices for the services offered after October 1st, 2012. These VAT invoices justify the additional 2% VAT to be charged for all services after October 1st.

Please direct questions and feedback to our billing department, per live chat, ticket system or telephone.

News Archive