How to put the player experience first with server coverage

Play Video
27 April 2021

Interest in online gaming continues to grow, with the medium becoming more popular than ever during our socially-distanced times. Arguably, the pandemic will leave a lasting impact on the make-up of games with more multiplayer and online aspects in the pipeline.

Table of Contents

With this in mind, game developers should take a closer look at how their design and game hosting decisions impact the game (and the bottom line!) in the long run. In my opinion, five elements factor in heavily on those calculations. These include the following decisions you make during game development as influenced by your intended global reach and latency constraints:

In this first part of the written version of our webinar, we will discuss authority in more detail. You can also watch the recording of our webinar above and click on the Authority chapter for more details on this subject. Please remember to accept all cookies, otherwise the video might not show up for you.

“The more server-side needs of your game, the heavier this server instance needs to be, and thus, the higher the cost per player of your game.”

Stefan Ideler, CTO i3D.net

Authority

Let me first explain what I mean by authority. Authority refers to the decisions you make during game development in terms of what actions, logic, and verification you run on your server process. If running any process at all. It also refers to what actions, logic, and verification you trust to run purely on the client. This in effect, has tremendous impact on your future hosting costs, and in my opinion, should always be taken into consideration to prevent surprises at a later stage.

Historically a lot of games used a peer to peer model with no server in between. The problem with peer to peer is that connectivity problems rise exponentially the more players you have participating in a single session. Secondly the only verification in place, is from one client (usually the “host”) towards the other clients, leading to a sub-optimal scenario in terms of latency (host advantage), security and cheats. And thirdly, assuming all players can connect towards the host, the upload bandwidth that is available becomes a critical factor for an enjoyable player experience.

Companies realised that while a peer to peer setup, with no burden on hosting costs, is not a sustainable model if you wish to earn more revenue from your game after release, as the player experience varies wildly, not exactly helps in driving sales.  You need to take some control over the online experience of the player.

So, what are the options; if you have a game where most of your logic and actions can be trusted to be done by the client (or between clients in a match)? You could simply go for a server build which acts as nothing more than what we call a nat puncher.

A nat puncher is extremely light weight; you can run many of them on a single machine and VM. It is only used as a point in the middle for all players to connect to, so they can connect with each other. So, although there are bandwidth costs, the infrastructure cost can be minimized. If future needs arise for server-side verification, you can opt to add it part by part.

The more server-side needs of your game, the heavier this server instance needs to be, and thus, the higher the cost per player of your game. For example, a famous game with cars, still uses a relatively lightweight instance, but already has more logic added to it than the nat-punch model I described before.

Shooters were the reason server instances were created in game hosting at all, think of Unreal Tournament 99, Starsiege Tribes, Counter Strike, Quake etc; The reason for that is that you want your server to verify and be in control over who shoots and moves where. You also want it to control who gets hit and who does not. If the server is working on hitbox calculations, map data, positioning, it starts to become quite a process.

Now imagine you’re not dealing with a 4 vs 4, or 8 vs 8, but 64 vs 64 or 99 player battle royale maps; this should make clear what it does with the requirements of the server application. The heaviest server builds we’ve seen are games who are MMO-Like games with stored / shared progression, lots of loot drops, very large maps with many players interactions in the same area. This results in a lot of server-side processing and as a result requires dedicated hardware setups.

These games are an example where the focus has been on server authority; we don’t trust the client for the majority of things because it impacts player experience, cheating, gameplay, and thus impacts revenue, while also costing more to host later on.

However, you should also ask the question ‘Do we really need this to be server side verified?’ and “Isn’t there a smarter way to do this or to use less resources?” with every game feature. This way you can ensure your hosting costs don’t go over the top compared to your planned income.

One real life example is a well-known knight-fighting game. This game was released using a peer to peer model, even though there were a lot of plans for a live game with future content. As the number of players who can participate in a single match is not large, peer to peer seems like something which could work. However, in today’s world there is simply too much interference and unpredictability on the consumer (clients) side. Badly configured routes not supporting UPNP, random firewalls, IPv6 translations… there were a lot of reasons why two clients are not able to directly talk to each other.

The game’s online experience at launch was troubled by resyncs, disconnected matches, bad matchmaking. In short, the player experience was not optimal. This was recognized and shortly after the game moved from a peer to peer model, to one which uses tiny VM’s with a simple nat puncher and some server logic. This greatly improved the player experience, and since then it has turned into a successful live game.

Main Take-Aways

While developing your game, you should seriously consider what type of server authority you want for your game. For most live-games, I would not recommend a simple peer-to-peer model since it can heavily affect the player experience and potential income of your game.