i3D.net Remote Hands (24x7)i3D.net offers Remote-Hands services. When you cannot always be physically present to perform routine check-ups, update your system or handle sudden problems, the availability of Remote Hands is absolutely critical.
Remote Hands save time and money. Unexpected situations which require the immediate presence of an engineer may crop up at any time. With i3D.net Remote Hands you will have our engineers at your service for as long as you need to provide you with the necessary tech-support. Making a diagnosis, patching cables or troubleshooting are just some of the examples of situations in which they can support you.
For extensive maintenance, i3D.net also offers complete care and in our SLA's you will find that i3D.net can also be reached for Remote Hands outside of the set office hours. We charge €17.50 in 15-minute units, regardless of the complexity of the problem.